TERMS AND CONDITIONS
• 15% VAT applicable to all events taking place in South Africa.
• Participation fee includes per person: 1 parking , 3 course dinner selected beverages and entertainment
• Participation excludes: accommodation, food and refreshments not outlined in the participation fee.
• Organisers reserve the right to alter this programme without notice or to cancel with full refund. Neither
the organisers nor their suppliers will be held responsible for any injury, loss or damage incurred to
participants at the event. Right of participation reserved.
• Payment details: On receiving your completed registration form, we will send an official confirmation
and invoice within 5 days. Payment of the full attendance fee is due immediately from the invoice date.
In the event that payment has not been received before the start of the event, attendees will be refused
entry. Please check with the necessary payment department that payment has been made before
travelling to the conference.
• Payment may be made by either (i) bank transfer; or (ii) credit card (we accept the following credit Visa;
MasterCard; and American Express).
• If you wish to pay by bank transfer please use the bank account details provided by us on request.You are
responsible for paying all bank charges.
• If bank charges are not paid by you your booking may be refused. A payment description should be
included with your payment which references your company name. Once the transfer has been made
you will need to scan and email proof of payment/bank transfer confirmation, quoting your company
name, in order to complete your booking.

Cancellation policy:
• Cancellations made in writing within 48 hours of receipt of the completed registration form will be
eligible for a full refund / no penalty fee.
• Cancellations made in writing more than 30 days prior to the start of the event will be liable for 50%
cancellation fee.
• Cancellations made in writing less than 30 days prior to the start of the event will receive no refund
and registrants will be liable for payment of 100% of the invoiced amount. A substitute delegate can be
named at any time before the event starts and no fees will be applied to this.
• No-shows: Registrants who do not attend the event will be liable for payment of 100% of the invoiced
amount.
• This booking form constitutes a legally binding contract. By submitting yours and the delegates’ details,
you agree to the use of personal information as set out in our privacy policy on www.dmgeventsme.com/
privacy-policy.